We are Pampa Furniture, Inc., a California corporation (“Pampa Furniture”, “Company”, “We”, “Our”, and “Us”). We manufacture and sell home furnishings and accent pieces. We operate the website (the “Website”). Our principal place of business is located at 7973 Beverly Blvd.

These Terms of Use (“Terms of Use”), together with our General Terms of Use, Privacy Policy, and Terms and Conditions of Sale, set out the legal terms and conditions on which we allow you to access our Website. By accessing, browsing or otherwise using our Website, you accept these this Return Policy and Company’s General Terms of Use, Privacy Policy, and Terms and Conditions of Sale, without limitation or qualification.


1. General Returns

1.1 We are grateful for your patronage and want you to be completely satisfied with the product(s) you have ordered from us. Details of your legal right to cancel your contract with us, and an explanation of how to do this, are set forth below and provided in the Order Confirmation email that we send to you.
1.2 This Return Policy does not apply if you purchase Pampa Furniture product(s) from any source other than our Website. We can accept the return of product(s) ordered via only, and we must have a record of your order in our system. We regret that we cannot accept the return of product(s) purchased or received elsewhere including authorized retailers or distributors, other websites, as gifts, or as promotional material.
1.3 Once an item ships, cancellation of your order is not possible.
1.4 You may return damaged, defective or incorrect product(s) to us and receive a full refund of the price paid for the Product(s), provided that you return the product(s) to us (or notify us of your intention to do so) within 3 days of the product(s) being delivered to you. Contact us here.
1.5 Within 7 days of the date that we receive the returned damaged, defective or incorrect product(s) from you, you will receive a full refund of the price. We will refund you via the method of payment used to make the purchase originally.

2. Faulty Products

2.1 In the unlikely event that the product(s) we sell to you are faulty or not as described, you may have additional legal rights to receive a refund in relation to these product(s). These legal rights are not affected by our General Returns Policy (set forth above) or by the website Terms of Use and Terms and Conditions of Sale. Advice about your legal rights is available from your local or national consumer protection body.

3. Contacting Us

3.1 If you should have any questions, concerns, or problems with the product(s) that you have ordered, please contact our client services specialists via email here.

Thank you for visiting our Website.

This Return Policy was last updated July 14, 2021. Any changes to this Return Policy will be posted on this page. We reserve the right to modify this Return Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. YOUR CONTINUED USE OF THIS WEBSITE FOLLOWING POSTING OF ANY CHANGES OR MODIFICATIONS CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES OR MODIFICATIONS. IF YOU DO NOT AGREE WITH THESE CHANGES OR MODIFICATIONS, YOU MUST IMMEDIATELY CEASE USING THE WEBSITE.













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